Reporting & Escalation

Report concerns, violations, or emergencies safely and confidentially

In Case of Emergency

If you are in immediate danger or witnessing an emergency situation, please contact local emergency services immediately:

Call 911

For non-emergency concerns, use the reporting form below or contact us directly.

What You Can Report

Tutoring sessions are arranged privately between families and tutors, so scheduling and payment arrangements are between you and the tutor. Our role is focused on tutor conduct, safety, and the accuracy of our directory.

Safety Concerns

  • • Inappropriate behavior
  • • Harassment or bullying
  • • Threats or intimidation
  • • Boundary violations

Policy Violations

  • • Code of Conduct breaches
  • • Academic dishonesty
  • • Fraud or misrepresentation
  • • Inaccurate profile information

Privacy & Data

  • • Unauthorized information sharing
  • • Privacy violations
  • • Data breach concerns
  • • Consent issues

Platform Issues

  • • Technical problems
  • • Account issues
  • • Errors in directory listings
  • • Service quality concerns

Submit a Report

Include relevant details such as dates, times, usernames, and any other information that may help us investigate.

Confidentiality:

Your report will be handled with discretion. We take all concerns seriously and will investigate promptly. You will receive a response within 24-48 hours.

What Happens Next?

1

Immediate Review

Your report is reviewed promptly, and urgent safety concerns are prioritized

2

Investigation

We gather information and may contact you for clarification

3

Action & Response

Appropriate action is taken and you receive an update within 24-48 hours

4

Follow-Up

We may follow up to ensure the issue has been resolved satisfactorily

Alternative Contact Methods

If you prefer not to use the online form or need immediate assistance:

Email

krao@emeryweiner.org

jlesnickschafer@emeryweiner.org

Phone

(346) 303-2456

Available Monday - Friday, 9 AM - 6 PM CT

Anonymous Reporting

While we encourage you to provide contact information so we can follow up, you may submit anonymous reports by using a temporary email address. Please note that anonymous reports may limit our ability to gather additional information and provide updates on the investigation.